What is the benefit of setting Business Objectives

I am lucky enough to have worked with some interesting businesses over the years and the ones that survive the test of time always have defined objectives.

You have to start off with the vision and then move onto the question of (what are our goals), then define the objectives around the goals. Once the objectives are defined then a plan of action can be produced to achieve each one documented.

This is how businesses stand the test of time and adopt the continual improvement methodology, by having clear achievable defined objectives.

How to Create Objectives That Work

Effective objectives that help everyone achieve a company’s goals follow the SMART outline:

  • Specific: Objectives assign direct responsibility and are clear.
  • Measurable: The progress while working on the objectives must be measurable. There must be regular reporting to management and employees about where they stand in their progress toward achieving the objectives
  • Attainable: Employees must believe they can accomplish the objectives; otherwise, they will not even try.
  • Relevant: Objectives must align with the goals of the company. Each objective should be a piece of the puzzle that makes up the steps of the company’s direction.
  • Timely: Objectives must have a time limit. Without a time constraint, employees will relax their efforts and not work on their responsibilities with any sense of urgency.

Goals and Objectives

Goals describe where the Managing Director wants the company to go, objectives define how to get there. Businesses that do not identify their long-term goals and do not create working objectives, will grow and develop a lot slower than other businesses if they grow at all.

Where you will fail

I have seen companies build a Management System and list objectives because it’s a clause in one of the standards in order for the business to achieve accreditation just so they have a nice certificate that can hang on a wall. The business misses the point and doesn’t understand why objectives have been identified in the first place. A business needs a progression route and structured objectives keep you focused towards the end goal.

Its a proven fact that if you want growth and want to develop into a world class business, you need objectives specific to your specialized sector.

The Benefits of PESTLE Analysis for Business Progression

 

The power of PESTLE Analysis

Business Strategy (PESTLE) – CLICK

PEST analysis (“Political, Economic, Social and Technological analysis”) describes a framework of macro-environmental factors used in the environmental scanning component of strategic management.

A more extended variant of PEST analysis, namely PESTLE, is also often used, which includes two more factors, Legal and Environmental, and is particularly popular in the United Kingdom (other variants include even more factors like Ethics, Demographic and Military; e.g. STEEPLED & STEMPLE).

PESTLE analysis concept is usually used as a tool by companies to track the environment they’re operating in, and in circumstances such as when they planning to launch a new project, product, service, etc.  The underlying analysis factors embedded in this methodology, as represented by the letters forming the word PESTLE, are described below:

 

Political factors

These factors determine the extent to which a government may influence the economy or a certain industry. [For example] a government may impose a new tax or duty due to which entire revenue generating structures of organizations might change. Political factors include tax policies, Fiscal policy, trade tariffs etc. that a government may levy around the fiscal year and it may affect the business environment (economic environment) to a great extent.

Economic factors

These factors are determinants of an economy’s performance that directly impacts a company and have resonating long-term effects. [For example] a rise in the inflation rate of any economy would affect the way companies’ price their products and services. Adding to that, it would affect the purchasing power of a consumer and change demand/supply models for that economy. Economic factors include inflation rate, interest rates, foreign exchange rates, economic growth patterns etc. It also accounts for the FDI (foreign direct investment) depending on certain specific industries who’re undergoing this analysis.

 Social factors

These factors scrutinize the social environment of the market, and gauge determinants like cultural trends, demographics, population analytics etc. An example for this can be buying trends for Western countries like the US where there is high demand during the Holiday season.

Technological factors 

These factors pertain to innovations in technology that may affect the operations of the industry and the market, either favorably or unfavorably. This refers to automation, research and development and the amount of technological awareness that a market possesses.

Legal factors

These factors have both external and internal sides. There are certain laws that affect the business environment in a certain country while there are certain policies that companies maintain for themselves. Legal analysis takes into account both of these angles and then charts out the strategies in light of these legislations. For example, consumer laws, safety standards, labor laws etc.

Environmental factors

Environmental factors include infrastructure, cyclical weather, disposal of materials, energy availability and cost, and the ecological consequences of production processes

How to Understand Pest Factors 

PESTLE

Political factors

  • Political factors include government tax policies and regulation, it may increase tax rate in a State and Country that may affect business.
  • Government laws on competition in the marketplace is another political factor i.e. provide incentives to growing businesses and cut down incentives to regular business like yours.
  • Is there any expected Elections on State and National Level and how it shifts government policies?
  • Who are the upcoming contenders for power? What is their agenda on Business policy and regulation?
  • What is the current and impending legislative changes
  • What are the other political factors and when they might change

 

Economic Factors

  • What is the current disposable income of customer and how it can change it the upcoming years
  • Currently, the economy is stable or not. It is growing economy, declining and stagnating economy
  • Whether the exchange rate is stable or not. What is the tendency of fluctuation?
  • What is the prevailing criteria of credit availability, how the credit criteria affect the business
  • What the prevailing unemployment rate? Will it be easy to hire the desired staff required?
  • You can consider many other factors according to the environment.

 

Social Factors

  • Do you know about overall population, there is a growth or contraction in the population where you are operating?
  • Know about social attitudes that might affect your business. Are there any noticeable socio-cultural changes in the environment?
  • What is the level of education and health in the society you are operating? Are there any changes in this external environment factors and how it affects you?
  • What are the religious beliefs and how it affects your business environment
  • What is the trend in overall society habits about saving, investments and spending?
  • Do you know any other social factors that might affect your business?

 

Technological Factors

  • Are there any innovative technologies your business could use?
  • If you access new technology, how it benefits you by redefining your product or cut costs etc?
  • How changing technology affect your customer base?
  • What technologies your competitor is using that positively affect their products and services?
  • What other technological factors you should consider?

 

How to Identify Opportunities

After all your Environmental Analysis what changes you have identified that are positive for your business environment. In the second step closely observe each change. How you can use these changes as opportunities that may redefine your product, increase customer base and cut costs. This will help you to enter new markets and expand your business.

 

How to Identify threats

You identified all those changes that affect your business positively. But on the other hand, some changes can also undermine your business. Once you understand the impact of changes (threats), you can avoid the issues or minimize the risk associated with these threats. For example, you noticed that innovative technology can cut costs, you can adapt to this change and can compete in a better manner.

Take Action

You have already identified opportunities and threats. Now its action time by taking advantage of identified opportunities and make them an integral part of your business plan. Apart from this, also consider identified threats and take necessary measures to minimize the intensity of associated risk.

If you want to better know the external marketing environment of your business, you must perform pest analysis by following this step by step process on regular basis.

By

Robert Burrus

http://www.robertburrus.com